Returns & Exchanges
At American Home Furniture, we want you to love your new space, which is why we offer a 30-day return policy on most furniture and decor items to ensure your complete satisfaction. If a piece doesn't fit your home or your style, our team is here to help you find the perfect replacement or process a refund.
Initiate Your Request
Contact our customer service team within 30 days of delivery to request a Return Merchandise Authorization (RMA) number and provide your order details.
Prepare for Pickup
Ensure the item is in its original condition and original packaging; for large furniture items, our team will schedule a convenient professional pickup time.
Inspection Process
Once the item arrives back at our warehouse, our quality control team will inspect the piece to verify its condition and approve the return.
Receive Your Refund
After approval, your refund will be processed back to your original payment method within 5-7 business days, minus any applicable restocking or shipping fees.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing